Kansas City Glory Team Store – FAQ

Kansas City Glory Team Store – FAQ

Orders & Shipping

Q: When will my order ship?
A: Most orders are processed within 3–5 business days. You’ll receive a confirmation email with tracking information once your order ships.

Q: Do you ship internationally?
A: Currently, we ship within the U.S. only. Stay tuned as we expand our shipping options in the future!

Q: How much is shipping?
A: Shipping costs are calculated at checkout based on your order total and location. We occasionally offer free shipping promotions—follow us on social media for updates!

Products & Availability

Q: What sizes do you offer?
A: Our apparel typically ranges from XS to 3XL, depending on the item. Size charts are available on each product page to help you find the best fit.

Q: Are your products unisex or gender-specific?
A: We offer a mix of unisex and women’s fit apparel. Product descriptions will let you know what to expect.

Q: An item I want is out of stock—what can I do?
A: Join our waitlist by entering your email on the product page, and we’ll notify you as soon as it’s restocked!

Custom Orders & Team Gear

Q: Can I order custom Glory gear with my name or number?
A: Yes! Select products offer customization options. Look for the “Personalize It” section on eligible items.

Q: I'm a player or staff member—how do I access team-specific gear?
A: Team gear is available in our private portal. Contact your coach or team admin for access instructions

General Questions

Q: Who runs the Kansas City Glory store?
A: Our team store is managed by the KC Glory organization, with proceeds supporting our athletes, travel, equipment, and community outreach.

Q: How can I support the team beyond buying merch?
A: Thank you for asking! You can donate, sponsor, or volunteer. Visit [kcglory.com/support] for more info.